At Memory Factory, we have a serious
commitment to maintaining your privacy. That is why we
will never sell or share your information or content
with outside parties, except to the extent necessary
to complete your order, for any reason.
To learn more, please read our
privacy policy contained in this notice. It explains
our online information practices and the choices you
can make about the way your information is collected
and used.
The Information We Collect:
This notice applies to all information
collected or submitted on the Memory Factory website.
On some pages, you can order products, make requests,
and register to receive materials. The types of personal
information collected at these pages are:
Name
Address
Email address
Phone numbers
Credit/Debit Card Information
Other information to process your order
On some pages, you can submit
information about other people. For example, if you order
a gift online and want it sent directly to the recipient,
you will need to submit the recipient's address. In this
circumstance, the types of personal information collected
are:
Name
Address
E-mail address
Phone numbers
Other information to process your order
The Way
We Use Information:
We use the information you provide
about yourself when placing an order only to complete
that order. We do not share this information with outside
parties except to the extent necessary to complete that
order.
We use the information you provide
about someone else when placing an order only to ship
the product and to confirm delivery. We do not share
this information with outside parties except to the extent
necessary to complete that order.
We offer gift-cards by which you
can personalize a product you order for another person.
Information you provide to us to create a gift-card is
only used for that purpose, and it is only disclosed
to the person receiving the gift.
We use email addresses to answer
email we receive, provide information on our products
and services, and to provide information related to your
order. Such addresses are not used for any other purpose
and are not shared with outside parties.
You can register with our website
if you would like to receive information as well as updates
on our new products and services. Information you submit
on our website will not be used for this purpose unless
you register.
We use non-identifying and aggregate
information to better design our website and to share
with our support team. For example, we may disclose that
X number of individuals visited a certain area on our
website, or that Y number of men and Z number of women
filled out our registration form, but we would not disclose
anything that could be used to identify those individuals.
Finally, we never use or share
the personally identifiable information provided to us
online in ways unrelated to the ones described above
without also providing you an opportunity to opt-out
or otherwise prohibit such unrelated uses.
Our Commitment
To Data Security
To prevent unauthorized access,
maintain data accuracy, and ensure the correct use of
information, we have put in place appropriate physical,
electronic, and managerial procedures to safeguard and
secure the information we collect online.
Our Commitment
To Children's Privacy:
Protecting the privacy of the
very young is especially important. For that reason,
we never collect or maintain information at our website
from those we actually know are under 13, and no part
of our website is structured to attract anyone under
13.
How You
Can Access Or Correct Your Information
You can access all your personally
identifiable information that we collect online and maintain
by logging into your account using a pre-established
password. We use this procedure to better safeguard your
information.
You can correct factual errors
in your personally identifiable information by sending
us a request that credibly shows error.
To protect your privacy and security,
we will also take reasonable steps to verify your identity
before granting access or making corrections.
How To
Contact Us
Should you have other questions
or concerns about these privacy policies, please contact
our Privacy Policy Director: